Privacy Policy

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing and shipping address, payment details, email address, and phone number. We refer to this as "Order Information."

We use the Order Information to fulfill orders, process payments, arrange shipping, and provide order confirmations. We also use this information to communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products when in line with your preferences.

We share your personal information with trusted third parties who help us run our store and fulfill orders, such as payment processors and shipping carriers. We never sell your personal information to third parties.

You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise these rights, please contact us using the details on our Contact page.

For questions about this Privacy Policy, our preferred way to be reached is by email at contact@thepokehive.store. You can also call us at (211) 956 - 4014 or visit us at 2183 NW Military Hwy, San Antonio, TX 78213.